Category: Support


March Support Playbook

March Support Playbook Edition If you have not seen our past Support Playbook editions, we highly recommend taking a few minutes at the end of each month to browse these emails. They contain a recap of the month’s product enhancements, […]

READ MORE

February’s Customer-Recommended Prod...

We have some great things to share with all of our partners, and more to come later! Here is a quick update on the new customer-recommended product enhancements. Registration Update: Program-level Team Personnel Questions Need different program-level registration […]

READ MORE

New Website Design Alert! Ft. Proteus II

  Introducing our Newest Website Design – Proteus II   We’ve taken the Proteus I website design and doubled the goodness to create Proteus II. This new design comes in 16 different color choices and can feature a white, […]

READ MORE

Transferring with Payment Plan Option in B...

Blue Sombrero is excited to release a new feature that will make it easy to transfer players to new divisions while enrolling them in a payment plan. We understand that circumstances change and players need to be moved […]

READ MORE

Drag & Drop for Registration Question...

Have you ever been SO annoyed to reorder questions during Step 2 (Program Questions) of the Registration Wizard? Well, chin up, friends. We have implemented the miraculous drag & drop feature! Drag – then drop – ‘til you […]

READ MORE

Update to Payment Settings

We revamped our Payment Settings page (Billing –> Payment Settings)! Update your banking information and payment preferences at your leisure! Hate scrolling just as much as we do? Use our new jump list feature to skip to the […]

READ MORE

Glossary of Blue Sombrero Terms

We know it’s hard to remember the difference between a Program and a Division or what the heck a module is. That’s why we put together this handy glossary of Blue Sombrero terms to help you cut through […]

READ MORE