Blue Sombrero » Blue Sombrero News http://www.bluesombrero.com Free Online Registration and Sports Websites Fri, 15 Jun 2018 16:50:51 +0000 en-CA hourly 1 http://wordpress.org/?v=4.1.8 Fan Wear is here. Activate your store today.http://www.bluesombrero.com/activate-fan-wear-store http://www.bluesombrero.com/activate-fan-wear-store#comments Thu, 17 May 2018 15:32:08 +0000 http://www.bluesombrero.com/?p=39169 Proud parents are always excited to sport apparel with their team’s colors and logos. The problem is, too many youth sports organizations don’t have the time or means to offer custom fan wear. Youth leagues often have to […]

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Proud parents are always excited to sport apparel with their team’s colors and logos. The problem is, too many youth sports organizations don’t have the time or means to offer custom fan wear. Youth leagues often have to pay for temporary online stores, deal with the hassle of coordinating printing with vendors, or end up over ordering on inventory.

With every DICK’S Team Sports HQ website, we offer the opportunity for something great:

An all-in-one Fan Wear store.
No upfront costs or minimum orders.


Gain all of these amazing benefits by activating your store:

 

Activate your DICK'S Team Sports HQ Fan Wear storeIt’s a way to earn money back for your league.

It’s always available; on-demand ordering 24/7.

It’s set up within your website in a few clicks.

It’s direct shipping to your fans.

It’s completely hassle-free.

It’s in your control.

It’s FREE.

Setting up is easy. Upload a logo, pick your organization’s colors, and you’re done.

We’ll take care of the rest. No coordinating, ordering, shipping, or keeping track of inventory required.

Plus, your program gets a contribution back from all Fan Wear sales every quarter.

Are you as excited as we are? Learn more here.

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April 2018 Customer Focused Enhancementshttp://www.bluesombrero.com/april-2018-enhancements http://www.bluesombrero.com/april-2018-enhancements#comments Fri, 20 Apr 2018 21:10:03 +0000 http://www.bluesombrero.com/?p=38384 Every month we strive to reach a goal of pushing new customer-facing enhancements to better our user experience. Here’s a quick update on the exciting things the Blue Sombrero team has been working on! What’s new? Site Wide […]

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DICK'S TEAM SPORTS HQ

Every month we strive to reach a goal of pushing new customer-facing enhancements to better our user experience. Here’s a quick update on the exciting things the Blue Sombrero team has been working on!

What’s new?


Site Wide Events!

Our Admins have been huge proponents of our team adding Site Wide Events.

Site Wide events are applicable to all members of an Admin’s organization. They do not conflict with pre-existing scheduled events. These events can be used for club-wide events, such as picture days, board meetings, or league outings.

DICK'S TEAM SPORTS HQ

Check out this support guide to see how you can create your next Site Wide event.

New Participant Reports

When it comes to being an Admin, seeing users’ and participants’ details is important; which is why our development team has been working on adding new types of “User Details” reports.

1. Inactive Participants Reports

Allows Admins to see which participants are considered “Inactive,” including any information about them. “Inactive” includes users not registered on a wait list, do not have an order in their shopping cart, and are not registered in a current program.

2. Returning Participants Reports

Admins can now easily compare participants between two different programs. This report can assist in cross-checking which participants are registered for a program and which are not.

How does this make your life easier?

With the Inactive Participants Report, if a program has players on a wait list, admins may need to contact them. All you have to do is pull a quick Inactive Participants’ report to be able to see how many participants exist, who they are, and their contact information.

When it comes to the Returning Participants Report, any Admin can cross-reference who is a new participant and who is returning from last season. *Hint, this could be helpful for decision-making purposes for a Board Member as well.

and last but not least…

Homepage Announcement Banner

Something a little more exciting, while making Admins’ lives easier: Announcement Banners.

DICK'S TEAM SPORTS HQ

Admins can now make live updates for users to see on the site (see above). All announcements will be at the top of the page and equipped with a selection of icons to accompany any type of message. Read this awesome support guide to learn how you can post your next announcement.


When our customers want something, we listen. Our team wants to hear from you, so we can help provide the best user experience in the industry. If you ever have an idea on where we could improve, you can always submit an enhancement request. We appreciate all feedback!

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How to Improve SEO on Your Blue Sombrero Website PT. 3http://www.bluesombrero.com/improve-seo-youth-league-website http://www.bluesombrero.com/improve-seo-youth-league-website#comments Wed, 18 Apr 2018 15:00:07 +0000 http://www.bluesombrero.com/?p=37914 We’ve covered the basics of search engine optimization (SEO) and gone over what it means to have an optimized webpage. So, what about when it comes to your youth league’s website? Take a look at all of the […]

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SEO IMPORTANCE YOUTH SPORTS

We’ve covered the basics of search engine optimization (SEO) and gone over what it means to have an optimized webpage. So, what about when it comes to your youth league’s website?

Take a look at all of the tips below for optimizing your league’s website.

Setting up your domain

A great start to gaining a better ranking is solidifying a unique domain name. So, instead of the default URL for your Blue Sombrero website, this is a domain you will purchase through an independent provider, such as GoDaddy.com.

A tip to remember while deciding on a domain is, the more readable and easier to type, the better. Having an easy-to-type URL makes it easier for online visitors to find you; meaning you receive more traffic and will be ranked higher among search engines.

When establishing a domain, you should attempt to incorporate your team’s name or organization’s name, as well as the location.

*Hint: Think about what a parent searches when interested in registering their child for a sport*

Take a look at what one of our partner’s website as an example: http://www.ondeckacademy.com/.

*Please note, it is easy to set and forget this task, but domains eventually expire and you will be required by the provider to renew them. If you don’t renew, someone may be able to snag your domain before it’s too late!

If you’re interested in changing your domain, contact adminhelp@bluesombrero.com once you have purchased a domain name through an independent provider. **Make sure to include your website URL and your new domain URL when reaching out**

 

Basic Steps to Start Optimizing your Blue Sombrero Webpage

The following steps to optimizing your webpage should be taken for each page you elect to display on your website.**

1. Log in as Club Admin or Website Manager – Admin -> click ‘Website’ from the menu bar at the top

2. You’ll see all of your Current Pages. Use your knowledge from the previous blog and use strategic keywords throughout your pages’ descriptions.

Try to incorporate your keywords and supplemental keywords throughout each page. And, don’t be stingy when it comes to creating pages! The more quality and engaging content, the better.

3. Once you choose a page and —> click ‘Settings’ (gear icon on the right side). You will see the following:

Page Name = Menu Bar

Page Title = What is shown in the browser and search engine (you can be more descriptive here)

 

4. Make sure your Page Title keyword is included in your Description. Meaning, for each page you set up, make sure to have the Title match what is in the Description as well. Consistency is key! See the example below.

DICK'S TEAM SPORTS HQ

 

When you conduct a Google search for your youth league website, this is the content that shows up under the name of your page. It gives potential visitors (aka parents or participants) a snapshot of what your website offers. See the example results below.

 

DICK'S TEAM SPORTS HQ

 

The Importance of Inbound Links

Inbound links are links that come from other websites and re-route to your own website.

For example, by us hyperlinking On Deck Academy’s website, search engines are picking up on this. The more often this happens, search engines will pick up on it. It looks as if
someone is ‘vouching’ for you.

The more you have from other quality sites, the better off you’ll be. So where do you find these sites?

Here are some other places to look for potential inbound links:

  • Your Social Media Pages (Facebook, Twitter, Instagram, etc.)
  • Sports Organizations or Leagues you Participate in
  • Newspaper ‘Local Sports Roundup’ Articles
  • Local Sports Blogs
  • Local Businesses Owned by Parents or Sponsors
  • Local Parks and Recreation Websites

To get you started on your inbound link efforts, log into your social media pages and add these links to the information sections of your social media pages — think “About Us” sections. You should also feature your website link throughout social media posts, especially as you get ready for a new season.

For others such as a local newspaper, this may take some extra work like emailing the local editor and making your case for inclusion.

Additional SEO Tips: Think like a Marketer

As you go through building out pages for your website, keep your goals in mind. There is no wrong goal, but beginning with these two simple ones is a great start:

  1. Keep my audience informed
  2. Gain more participants

By adding photos, videos, or other types of media not only engages your members and potential participants, but it helps your SEO ranking as well.

For example, when adding photos to your rotator, which all of our website designs are equipped with, you are able to add a URL and an image description. This could be linked to a different page on your website, or an external website, such as your organization’s Facebook page. Think like a Marketer when it comes to your youth league website!

If you need some inspiration, take a look at On Deck Academy’s pages. Their website has great examples for how content should be presented on your website, as they’ve done a fantastic job of using keywords and having quality content, social media, and photos.

The whole purpose of building a better SEO ranking is for your website to get more awareness – whether it’s current participants or future players, keep your website engaging! As we mentioned before, even small additions can be hugely beneficial so you don’t need to get carried away with this. But, if you are actively trying to improve the SEO of your site, this will be something you can continue to pursue month after month.

This concludes our SEO Education series, but we’ll be publishing more posts on how to Think More Like a Marketer, when it comes to your youth sports league.
If you need more background on what SEO is in  terms of youth sports, feel free to take a look at our previous blog posts from our SEO Education series:

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Affinity Integration Phase 2 For Soccer is Now Availablehttp://www.bluesombrero.com/affinity-integration-phase-2 http://www.bluesombrero.com/affinity-integration-phase-2#comments Tue, 17 Apr 2018 13:14:51 +0000 http://www.bluesombrero.com/?p=36796 Blue Sombrero’s integration with Affinity is taking a big step forward. US Youth Soccer State associations who use the Affinity Sports platform require certain player and team personnel data from their members. For local clubs using the Team […]

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PRODUCT ENHANCEMENT APRIL 2018

Blue Sombrero’s integration with Affinity is taking a big step forward.

US Youth Soccer State associations who use the Affinity Sports platform require certain player and team personnel data from their members. For local clubs using the Team Sports HQ registration platform, life just got a whole lot easier!

To make registration management more streamlined for our administrators, all mandated questions from State associations will be automatically included and required within our registration forms for players and team personnel.

Including these required questions will allow our administrators to later submit their teams to their State system online. No spreadsheets, no file uploads, no manual entry!

How is this integration set up?

State soccer integration all begins at Step 1 of Registration Setup. After naming your registration program and selecting the activity type (soccer), admins will be asked to assign an Affiliation to their program. It is critical that the correct affiliation selection is made.
After the affiliation is selected, a series of additional drop-down boxes will appear in order to identify your association with the correct State association details. If these fields are not completed properly, then data will not be able to be synced accurately.

 

 

What is mandated by my State association?

This is dependent, of course, on your club’s State Association requirements. Here is a list of questions we anticipate to be required by your State association for players.

  1. Participant Photo Upload
  2. Birth Certificate Upload
  3. Drop-down/Radio/Text State custom questions
  4. Electronic Legal Agreements
  5. Custom Player & Team Personnel Compliance Questions

Here’s a sneak peek of Step 2 of Registration Set Up:

How will this affect the registration process?
Here’s a peek of what’s in store you for members:

youth sports registration

Players may be required to upload a copy of their birth certificate, submit a photo, sign an electronic legal agreement (ELA), and any additional certifications, alongside your normal registration form.

For team personnel, if your State has required questions, an administrator will see a new section within editing the team personnel role titled Program Questions Required by your Governing Body:

youth sports registration

Here is a list of additional questions that can be required for team personnel registration:

  1. Team Personnel Photo Upload
  2. Social Security Number
  3. Driver’s License
  4. Drop-down/Radio/Text NGB custom questions
  5. Electronic Legal Agreements
  6. Birth Certificate
  7. Additional Certifications

 

Here is an example of how these new upload questions will appear to the registrant:

youth sports registration

How will this data be submitted?

Player and Team Personnel data will be submitted to your State association after your rosters are completely built. From the ‘Teams’ tab, admins will create rosters by adding players and personnel to each team. Next to each team will be a ‘Submit Team’ button. Once rosters are finalized, clicking this button will submit all player and volunteer data to your State, including all of the above details.

Once submitted, this button will change to a ‘Team Status’ button, which will display the approval status of the roster by your State.

To recap, the data submission process looks like:

  1. Set up registration Affiliation details on Step 1 of your registration forms
  2. Build rosters from the ‘Teams’ tab
  3. Once rosters are finalized, click ‘Submit Team’ next to each team
  4. Check the submission status of each team from the ‘Team Status’ button

youth sports registration

Where can I report on this data?

All data collected from players, parents, and team personnel can be accessed from the Reports tab at any time. With the direct integration, there is no need to export data since this will be sent directly to your state association once teams are submitted.

If admins want to pull their own reports during the season, they can easily access this information in real time. For example, you are able to pull the information on whether users signed the required electronic legal agreements and any other required waivers.

When customizing a report, these fields can be found in the ‘Custom Questions’ section.

youth sports registration

Our users drive our platform. We’re always striving to enhance our platform to better the experience. We’re excited for how far we have come and all of the enhancements we have in the works. If you ever have a recommendation, feel free to submit your suggestion.

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Affinity Integration Phase 2 For NGBs is Now Availablehttp://www.bluesombrero.com/affinity-integration-ngb http://www.bluesombrero.com/affinity-integration-ngb#comments Tue, 17 Apr 2018 13:00:13 +0000 http://www.bluesombrero.com/?p=36815 Team Sports HQ’s integration with Affinity is taking a big step forward. National Governing Bodies who use the Affinity Sports platform require certain player and team personnel data from their members. For local organizations who use the Team […]

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youth sports registration

Team Sports HQ’s integration with Affinity is taking a big step forward.

National Governing Bodies who use the Affinity Sports platform require certain player and team personnel data from their members. For local organizations who use the Team Sports HQ registration platform, life just got a whole lot easier!

To make registration management more streamlined for our administrators, all mandated questions from SAY Soccer, Pop Warner, and PONY Baseball & Softball National Governing Bodies (NGBs), will be automatically included and required within our registration forms for players and team personnel.

Including these required questions will allow our administrators to later submit their teams to their NGB online. This means: no spreadsheets, no file uploads, no manual entry!

How is this integration set up?

Governing Body integration all begins at Step 1 of Registration Setup. After naming your registration program and selecting the activity type (sport), admins will be asked to assign an Affiliation to their program. It is critical that the correct affiliation selection is made.

After the affiliation is selected, a series of additional drop-down boxes will appear in order to identify your association with the correct governing body details. It is critical that the correct season selection is made here as well. If these fields are not completed properly, then data will not be able to be synced accurately.

2018-04-16_17-24-46

What is mandated by my National Governing Body?

This is dependent, of course, on your organization’s NGB. For example, here is a list of questions we anticipate to be required by your NGB for players.

  1. Participant Photo Upload
  2. Birth Certificate Upload
  3. Drop-down/Radio/Text NGB custom questions
  4. Electronic Legal Agreements
  5. Custom Player & Team Personnel Compliance Questions

Here’s a sneak peek of Step 2 of Registration Set Up:

youth sports registration

youth sports registration

How will this affect the registration process?
Here’s a peek of what’s in store you for members:

youth sports registration

Players may be required to upload a copy of their birth certificate, submit a photo, sign an electronic legal agreement (ELA), and any additional certifications, alongside your normal registration form.
For team personnel, if your NGB has required questions, an administrator will see a new section within editing the team personnel role titled Program Questions Required by your Governing Body:

 

youth sports registration

Here is a list of additional questions that can be required for team personnel registration:

  1. Team Personnel Photo Upload
  2. Social Security Number
  3. Driver’s License
  4. Drop-down/Radio/Text NGB custom questions
  5. Electronic Legal Agreements
  6. Birth Certificate
  7. Additional Certifications

Here is an example of how these new upload questions will appear to the registrant:

youth sports registration

How will this data be submitted?

Players and team personnel data will be submitted to your NGB in real time, during registration! No spreadsheets, uploads, or triggers are needed.

Then, once Admins submit teams from the ‘Teams’ tab by clicking the ‘Submit Team’ button, team data will also be transmitted to your Governing Body. Admins can check the status of the data submission by clicking the ‘Team Status’ button next to each team.

Where can I report on this data?

All data collected from players, parents, and team personnel can be accessed from the Reports tab at any time. With our advanced integration, there is no need to export player and team personnel data as this will be sent to your NGB online.

If admins want to report on this data during the season, they can easily access this in real time by editing a report. For example, you are able to pull the information on whether users signed the required electronic legal agreements and any other required waivers.

When customizing a report, these fields can be found in the ‘Custom Questions’ section.

youth sports registration

Our users drive our platform. We’re always striving to enhance our platform to better the experience. We’re excited for how far we have come and all of the enhancements we have in the works. If you ever have a recommendation, feel free to submit your suggestion.

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Switch Your Youth League to Online Registrationhttp://www.bluesombrero.com/online-registration-youth-league http://www.bluesombrero.com/online-registration-youth-league#comments Fri, 23 Mar 2018 15:00:11 +0000 http://www.bluesombrero.com/?p=36359 How to Make Youth League Admin Life Easier: Go Paperless.   Whether it’s payment collection, registration, scheduling, or any other administrative duty, it’s easy to be stuck in your ways and continue the same routine over and over […]

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Youth Sports SEO Tips and Tricks

How to Make Youth League Admin Life Easier:

Go Paperless.

 

Whether it’s payment collection, registration, scheduling, or any other administrative duty, it’s easy to be stuck in your ways and continue the same routine over and over again. Many youth league organizations still host in-person sign ups, manage paper form registrations and checks, and schedule games by hand because that’s the way it has been for years - until recently.

On the other hand, it’s also daunting to take on new projects and create new processesand don’t forget about getting your parents and volunteers use to it too.

But, as your organization grows and the average volunteer turnover rate continues to increase, it’s more than worth it to explore alternatives to dated paper registration setups and other manual processes.

So, what else is out there?

Luckily, there is a wide breadth of technologies available for youth sports organizations.

Most of these will make a huge impact on your time, while setting up your youth league’s organization for success in the future. Majority of today’s services can handle more than just basic signups. They can include tools to store documents and photos, create rosters, communicate, and more.

Now, consider your organization’s necessities and the costs to your non-profit league.

How does this make my life easier?

The most crucial resource for volunteer administrators is time.

Imagine your organization has 150+ players, all submitting a registration form and check payment. If it takes two minutes to enter each player’s form into a spreadsheet, that is 5 hours of work every season, just to log registrations. No volunteer has that kind of free time, or should need to spend that amount of time!

Managing, organizing, and entering those registrations are a huge hassle. We haven’t even gotten to tracking payments, organizing rosters, and scheduling games! When an organization is paper-based, all of these other tasks are often disconnected and time consuming; making it even more difficult for admins to track, collect, and store sensitive player data too.

Why should I commit to changing my youth league’s system?

Youth sports as an industry has advanced immensely over the years and your organization needs to grow with it. New technologies have changed how easily and efficiently volunteers can manage a high volume workload.

Offering online registration is not only convenient for your parents and coaches, but it will make the life of any Administrator hassle-free when it comes to managing all of their duties.

Transitioning all of these tasks to a secure online service requires some legwork in the beginning, but all of your volunteers will soon reap the benefits – big time.

So, what do I do next?

Do your due diligence. Prioritize your organization’s needs. Pick a technology service that’s right for your league, and compliant with your State Association or National Governing Body, if applicable.

Most technology services will be able to accommodate your schedule to show a demonstration for your organization and all the features they are equipped with.

Once you have chosen your new online management service for your sports league, be sure to give yourself enough time for training and onboarding. Your new provider should offer a robust training plan along with an easy set-up process to help with the transition.

And finally, when registration time comes around, you’ll be set up and ready to get your teams goingminus the papercuts and headaches.

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Two New Website Designs! Ft. Apollo II and Orpheus IIhttp://www.bluesombrero.com/new-website-march http://www.bluesombrero.com/new-website-march#comments Thu, 15 Mar 2018 11:30:40 +0000 http://www.bluesombrero.com/?p=34793 Introducing our Newest Website Designs: Apollo II & Orpheus II We’ve taken one of our oldest website designs, Apollo I, and given it a modern makeover to create Apollo II. Our second new design is a revamp of one of our most […]

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FeatureFocus_March2018

Introducing our Newest Website Designs:

Apollo II & Orpheus II

We’ve taken one of our oldest website designs, Apollo I, and given it a modern makeover to create Apollo II. Our second new design is a revamp of one of our most popular websites, Orpheus I, which received a fresh background and feature enhancements.

Here’s a look at Apollo II and Orpheus II from top to bottom.

*Hover over the following screenshots to have the highlighted features explained in more detail*

APOLLO II

ORPHEUS II

Helpful Tip: You can update the header for most of your website modules under the “Module Settings” button on your homepage settings menu.

Learn how to select your website design alongside other website tips and tricks by visiting our Support Site, or contact our team anytime at adminhelp@bluesombrero.com.

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The Importance of SEO for Youth Sports Organizationshttp://www.bluesombrero.com/seo-youth-sports-organization http://www.bluesombrero.com/seo-youth-sports-organization#comments Mon, 26 Feb 2018 18:44:47 +0000 http://www.bluesombrero.com/?p=34383 The Importance of SEO for Youth Sports Organizations Most individuals, when it comes to managing their youth sports leagues, do not pin search engine optimization (SEO) as a high priority. Tackling this type of project can seem almost […]

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The Importance of SEO for Youth Sports Organizations

Most individuals, when it comes to managing their youth sports leagues, do not pin search engine optimization (SEO) as a high priority. Tackling this type of project can seem almost unmanageable or too technical for the average person to handle. In the first post of our three-part Website Optimization Series, we will help simplify what SEO is and why it is important for any organization.

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Search Engine Optimization is important to any website in any industry,
including youth sports, and anyone can do it.

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Most business owners who want a stronger online presence either hire or contract an expert, especially if they are competing against similar companies. Luckily, in the youth sports industry, your league’s website does not have as much competition, so a little effort and a touch of patience can go a long way.

Meaning, there is no need to hire an expert. *Queue DICK’S Team Sports HQ*

Let’s start with asking, “What is SEO?” and “Why is SEO important for my website?” Then we can dive into a few solid tips and resources to help you achieve your goals, and create a better user experience for your organization.

Watch this quick video, by GoDaddy.com, to learn a little more about the purpose SEO serves.

Youth Sports SEO

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Develop original, well-written content, and increase your digital footprint, to maximize your site’s visibility; this works at the local level too.

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Now that we know what search engine optimization is, take a quick look at this video to see how it works, and, most importantly, why it matters.

 

Youth Sports SEO
“Everyone with a website should care about SEO.”

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Think about your target audience: Parents, coaches, volunteers, players.

What do they want to see? What words and phrases do they search?

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Quality content over quantity. Keep your target audience in mind when building out your website by writing engaging and educational content, containing important keywords related to your online organization. Proper search engine optimization will help better your youth sports league website and the local traffic you will receive.

This is only the beginning. We’re one step further in helping youth sports leagues’ or clubs’ websites achieve a greater online presence. Watch out for part two of our education blog series! We will cover ways in which youth sports organizations can improve SEO organically through on-page optimization and content management.

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Exciting news for our 2018!http://www.bluesombrero.com/exciting-news-2018 http://www.bluesombrero.com/exciting-news-2018#comments Wed, 31 Jan 2018 15:12:38 +0000 http://www.bluesombrero.com/?p=32518 The DICK’S Team Sports HQ team had a great run in 2017, and there is more to come in 2018! Our team kicked off 2018 at the annual United Soccer Coaches Convention, the world’s largest annual gathering of […]

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The DICK’S Team Sports HQ team had a great run in 2017, and there is more to come in 2018!

Our team kicked off 2018 at the annual United Soccer Coaches Convention, the world’s largest annual gathering of soccer coaches and administrators. It was a great chance to visit with current partners and meet new
DICK'S TEAM SPORTS HQorganizations. The Convention was held January 18-21 in Philadelphia, Pennsylvania. This year’s was a great success, having the highest amount of attendees, around 13,300.

Didn’t attend? There’s always next year! If your organization is able to make it to next year’s convention in the Windy City (Chicago, IL), there is a huge upside to attending. The Convention provides over 250 educational opportunities, as well as the chance to meet vendors, learn more about how to seamlessly manage your organization, and discover many other valuable technologies.

So, what else happened?

The Team Sports HQ team also traveled down to New Orleans as Little League® Baseball & Softball held their International Congress, January 18-23, which takes place every four years. The congressional gathering gives a chance for field leaders, volunteers, and liaisons, alike, to travel from around the globe to represent their districts at this unique meeting.

What’s next?
DICK’S Team Sports HQ will be back on the road soon, appearing at conventions across the country to educate youth sports organizations about the development of our technology, partnerships, and integrations.

Keep an eye out for more blogs to come with our team’s updates and pro-tips!

 

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Creating a Seamless Transition for your Sports Organizationhttp://www.bluesombrero.com/transition-sports-organization http://www.bluesombrero.com/transition-sports-organization#comments Thu, 02 Mar 2017 21:21:05 +0000 http://www.bluesombrero.com/?p=18238 Whether you are a new organization to DICK’S Team Sports HQ or simply a new volunteer, our team is committed to your success! Our solution was originally created because it was too difficult and time-consuming to effectively run […]

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Whether you are a new organization to DICK’S Team Sports HQ or simply a new volunteer, our team is committed to your success!

Our solution was originally created because it was too difficult and time-consuming to effectively run a sports league by hand. DICK’S Team Sports HQ has continued to evolve into the premier sports management solution supporting thousands of organizations and millions of families across all 50 states.

If you’re a technology newbie or a veteran IT consultant, we’ve got you covered. Our new activation program is self-paced, so you can work on your own schedule.

Take a look at some of the exciting and helpful new ways we’re supporting customers.

Welcome Videos

Even before you log in for the first time, you can watch short demos of our core features. They are quick and to the point, and get you everything you need right from the start.

Orientation thumb  Registration-Overview thumb  website-setup-thumb

 

In-app Messages

Over the years, we’ve learned what it takes to get your organization up and running in our solution. We’re now able to deliver all the best information, tips and tricks right at your fingertips as soon as you start the process.

Intercom

We can now deliver helpful content from within our solution right when you need it the most:

  1. Important Announcements

    Coming back into the solution to prepare for the upcoming season and curious what you missed? We’ve got you covered! All the important new features, product enhancements and tips will be catalogued for you. Want to make sure you’re utilizing the amazing new feature we just launched? We’ll let you know about it and show you how to use it.

  2. Timely, action-based Information

    Let’s say you’re creating a Registration Form for the first time. Our solution understands that and will automatically send you a tutorial. How cool is that? As you continue to build your website, we’ll continue to provide the tips and tutorials needed to make it a great success.

Webinar Training – Basic Setup

A new and exciting part of our commitment to supporting busy youth sports administrators are live training webinars. Our expert team of Account Managers, who specialize in getting organizations like yours set up for the upcoming season, offer weekly sessions to answer questions, provide live demonstrations and help you in any way that is needed.

We have a number of time options available each week so you can find something that is convenient. If you can’t make it, no worries, you can email webinars@bluesombrero.com to receive a recorded copy of the training session.


Governing Body Specific Planning

More and more respected national youth organizations like AYSO, SAY Soccer, PONY Baseball and Softball, Little League Baseball and Softball, Pop Warner Little Scholars, and National PAL have joined the DICK’S Team Sports HQ family.

We provide specific information for their members to make it a smooth transition across the board.

If you’re a local club or league of a national sports organization, check out this section of our support site for specialized instructions and answers to common questions you may have.

Expanded Support, Same Real Humans

In addition to the expanded resources above, we have a growing, dedicated support team that you can always count on.

  • Extended Phone Support Hours
  • Weekend Ticket Support
  • A Growing Support Team

The level of commitment to helping solve YOUR organization’s problems is what makes us unique and creates loyal customers – many of whom have been with us for numerous years.

“The customer service staff for DICK’S Team Sports HQ is fantastic! The are very informed of their product, helpful, kind and if they don’t know the answer or they will find out by going the extra mile for you!”

Jacqueline Taylor, Arizona Soccer Club

We’re ready to help your organization too!

If you haven’t checked out our new support site, head on over now! We’ve redesigned the site and are constantly adding new tutorials, tips and tricks.

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