Blue Sombrero http://www.bluesombrero.com Free Online Registration and Sports Websites Tue, 12 Dec 2017 16:32:03 +0000 en-CA hourly 1 http://wordpress.org/?v=4.1.8 Creating a Seamless Transition for your Sports Organizationhttp://www.bluesombrero.com/transition-sports-organization http://www.bluesombrero.com/transition-sports-organization#comments Thu, 02 Mar 2017 21:21:05 +0000 http://www.bluesombrero.com/?p=18238 Whether you are a new organization to DICK’S Team Sports HQ or simply a new volunteer, our team is committed to your success! Our solution was originally created because it was too difficult and time-consuming to effectively run […]

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Whether you are a new organization to DICK’S Team Sports HQ or simply a new volunteer, our team is committed to your success!

Our solution was originally created because it was too difficult and time-consuming to effectively run a sports league by hand. DICK’S Team Sports HQ has continued to evolve into the premier sports management solution supporting thousands of organizations and millions of families across all 50 states.

If you’re a technology newbie or a veteran IT consultant, we’ve got you covered. Our new activation program is self-paced, so you can work on your own schedule.

Take a look at some of the exciting and helpful new ways we’re supporting customers.

Welcome Videos

Even before you log in for the first time, you can watch short demos of our core features. They are quick and to the point, and get you everything you need right from the start.

Orientation thumb  Registration-Overview thumb  website-setup-thumb

 

In-app Messages

Over the years, we’ve learned what it takes to get your organization up and running in our solution. We’re now able to deliver all the best information, tips and tricks right at your fingertips as soon as you start the process.

Intercom

We can now deliver helpful content from within our solution right when you need it the most:

  1. Important Announcements

    Coming back into the solution to prepare for the upcoming season and curious what you missed? We’ve got you covered! All the important new features, product enhancements and tips will be catalogued for you. Want to make sure you’re utilizing the amazing new feature we just launched? We’ll let you know about it and show you how to use it.

  2. Timely, action-based Information

    Let’s say you’re creating a Registration Form for the first time. Our solution understands that and will automatically send you a tutorial. How cool is that? As you continue to build your website, we’ll continue to provide the tips and tutorials needed to make it a great success.

Webinar Training – Basic Setup

A new and exciting part of our commitment to supporting busy youth sports administrators are live training webinars. Our expert team of Account Managers, who specialize in getting organizations like yours set up for the upcoming season, offer weekly sessions to answer questions, provide live demonstrations and help you in any way that is needed.

We have a number of time options available each week so you can find something that is convenient. If you can’t make it, no worries, you can email webinars@bluesombrero.com to receive a recorded copy of the training session.


Governing Body Specific Planning

More and more respected national youth organizations like AYSO, SAY Soccer, PONY Baseball and Softball, Little League Baseball and Softball, Pop Warner Little Scholars, and National PAL have joined the DICK’S Team Sports HQ family.

We provide specific information for their members to make it a smooth transition across the board.

If you’re a local club or league of a national sports organization, check out this section of our support site for specialized instructions and answers to common questions you may have.

Expanded Support, Same Real Humans

In addition to the expanded resources above, we have a growing, dedicated support team that you can always count on.

  • Extended Phone Support Hours
  • Weekend Ticket Support
  • A Growing Support Team

The level of commitment to helping solve YOUR organization’s problems is what makes us unique and creates loyal customers – many of whom have been with us for numerous years.

“The customer service staff for DICK’S Team Sports HQ is fantastic! The are very informed of their product, helpful, kind and if they don’t know the answer or they will find out by going the extra mile for you!”

Jacqueline Taylor, Arizona Soccer Club

We’re ready to help your organization too!

If you haven’t checked out our new support site, head on over now! We’ve redesigned the site and are constantly adding new tutorials, tips and tricks.

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NSCAA Recap: LA 2017http://www.bluesombrero.com/nscaa-recap-la-2017 http://www.bluesombrero.com/nscaa-recap-la-2017#comments Thu, 26 Jan 2017 20:45:10 +0000 http://www.bluesombrero.com/?p=16498 The annual National Soccer Coaches Association of America Convention was held, January 11-15, 2017 in sunny Los Angeles, California. The Convention was a tremendous success, having the second largest attendance in the history of the event. A soccer […]

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The annual National Soccer Coaches Association of America Convention was held, January 11-15, 2017 in sunny Los Angeles, California. The Convention was a tremendous success, having the second largest attendance in the history of the event.

A soccer lover’s paradise, this year’s convention was no different. Appearances by new Men’s National Team Coach Bruce Arena, an exciting MLS SuperDraft, hundreds of exhibitors from around the world, and 250+ education sessions made this year another success for attendees.

NSCAA Convention 2017The DICK’S Team Sports HQ team was there to take part in the world’s largest annual gathering of soccer coaches and administrators. The team had a great time visiting with current partners and meeting potential new ones.

The Convention was a great chance for state soccer organizations to hear more about the exciting plans underway for governing bodies, made possible by the addition of Affinity Sports to the DICK’S Team Sports HQ family in 2016. Together, the platform moves closer to a truly streamlined end-to-end registration and organizational solution for the soccer community.

DICK’S Team Sports HQ will be back on the road soon, appearing at more conventions across the country. Keep an eye out and we may be coming to a community near you!

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Communication Enhancementshttp://www.bluesombrero.com/communication-enhancements http://www.bluesombrero.com/communication-enhancements#comments Thu, 26 Jan 2017 20:30:39 +0000 http://www.bluesombrero.com/?p=16488 New, Extended Support Hours Our amazing support ninjas are now providing extended support hours! Mon – Thur 10am-8pm EST Fri 10am-4pm EST Weekends: Email Support Only The additional hours allow us to better serve our customers, wherever they […]

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New, Extended Support Hours

Our amazing support ninjas are now providing extended support hours!

  • Mon – Thur 10am-8pm EST
  • Fri 10am-4pm EST
  • Weekends: Email Support Only

The additional hours allow us to better serve our customers, wherever they reside across the country. We understand that it’s not always easy for folks with 9-5 work commitments to also dig into their youth sports work during the day.

The new weekday hours and weekend email support will expand your support options and help you get things done on a schedule that works for you.

Support Playbook in ActionSupport Playbook + News & Notes

If you haven’t taken advantage of our bi-monthly newsletters, you’re missing out. Ensure you get the latest tips, tricks and important news by joining the list here.

The Support Playbook helps administrators with detailed information on how best to utilize the features and services within the DICK’S Team Sports HQ platform. We also use this to share mini-updates, new tutorials and other information that will help you run your club or league more efficiently.

News & Notes is our chance to share big announcements across the entire DICK’S Team Sports HQ family. This might include news of a recent acquisition, a major feature announcement or a new national governing body partner.

Our goal is to make sure customers have all the information they need, when they need it to get up and running quickly and continue efficiently. Another important new step in this mission is in-app messaging.

Intercom in ActionIn-app Announcements

We have begun to use a powerful new tool to help communicate important information to customers and we believe the possibilities are endless.

What does this mean for you? Getting helpful information at the perfect time.

Our new In-app messaging platform that is now live for all of our customers. If you’ve signed up for Team Sports HQ recently, you’ve already experienced some of the helpful tutorial videos and information directly inside your dashboard.

This tool allows us to message and interact with all our partners from inside the Team Sports HQ platform. Our goal is to deliver timely, helpful information right when you need it in order to keep you up to date and enhance your overall experience. We recently debuted this new communication approach for all Club Admins with the recent January Support Playbook.

We’re very excited to see all the possibilities and like with everything we do, will lean on our amazing partners to help us make the experience even better.

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New Additions: GameChanger Media & Affinity Sportshttp://www.bluesombrero.com/new-additions http://www.bluesombrero.com/new-additions#comments Thu, 26 Jan 2017 20:01:05 +0000 http://www.bluesombrero.com/?p=16479 A pair of exciting additions capped off an amazing year for the entire DICK’S Team Sports HQ family. GameChanger Media and Affinity Sports were announced as the latest enhancements to the suite of digital products for youth sports […]

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A pair of exciting additions capped off an amazing year for the entire DICK’S Team Sports HQ family.

GameChanger Media and Affinity Sports were announced as the latest enhancements to the suite of digital products for youth sports provided by the DICK’S Team Sports HQ platform. Building off the success and popularity of our existing free website, registration, and league management solutions – the platform will continue to grow in value for the busy sports volunteer.

The platform continues to add more solutions and services and will remain free for all youth sports leagues – a tremendous value as youth sports costs continue to rise.

GameChanger MediaGameChanger

GameChanger is known as an amazing app for tracking game scores and stats, but they’re much more than that. They make it easy for friends and family, no matter where they are in the world to follow their favorite players in real time.

CEO Ted Sullivan discusses this unique challenge: “We actually like to say that we’re solving some of the hardest problems in sports broadcast,” he said. “The problem of one game with 1 million followers is much easier than 10,000 games [simultaneously], with a handful of followers for each one.”

The platform is mobile-first and will be a great compliment to the DICK’S Team Sports HQ App, which provides parents with the important schedule, location and team information in their pocket.

“We believe the addition of GameChanger and it’s unique in-game mobile experience to Dick’s Team Sports HQ strongly supports our efforts to provide unparalleled technological capabilities to youth and prep teams and leagues across the country,” said Dick’s Chairman and CEO Edward W. Stack.

Currently, GameChanger has focused primarily on sports like baseball, basketball and softball, but they will soon be expanding to other sports.

Affinity SportsAffinity Sports

Another exciting addition to the DICK’S Team Sports HQ family is Affinity Sports, the premier choice of database services for national and state governing bodies across the United States.

Affinity Sports provides key management services to various youth sports National Governing Bodies and large-scale organizations while integrating seamlessly with the DICK’S Team Sports HQ platform.

Affinity Sports is a powerhouse in the data center space, currently serving 24 State Soccer Associations, PONY Baseball and Softball, Rush Soccer and many other governing body organizations.

This union will provide a multitude of benefits for youth sports organizations of all types, but is of special interest to soccer clubs who will enjoy:

  • Improved data accuracy with governing body via seamless, real-time integration
  • Elimination of the .csv import file data transfer method
  • Reduced work time and frustration with working between two software systems
  • More efficient process of handling late registrants, player adds, transfers and more

As the hard work continues, more exciting updates will be released to customers taking advantage of the DICK’S Team Sports HQ platform.

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Introducing Bulk Add Fees and Discounts!http://www.bluesombrero.com/bulk-fees-discounts http://www.bluesombrero.com/bulk-fees-discounts#comments Thu, 26 Jan 2017 15:22:25 +0000 http://www.bluesombrero.com/?p=16453 We’re excited to announce that our new Bulk Add Fees and Discounts feature is live! Administrators can now select multiple orders at once to add a fee or discount. This is a commonly requested feature and will be […]

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We’re excited to announce that our new Bulk Add Fees and Discounts feature is live! Administrators can now select multiple orders at once to add a fee or discount.

This is a commonly requested feature and will be a huge time-saver for Club and Order Administrators.

 

How you Benefit

Getting heaps of new registrations is exciting for all youth sports organizations. Manually adjusting a bunch of them with added fees discounts? Not so much.

Usually, this falls on the already overworked volunteer Administrator or if you are lucky, you have a financial administrator to help.

Our new Bulk Add Fees and Discounts feature puts time back on your schedule by giving you the ability to edit as many division orders as needed all at once. Fewer clicks, quicker results.

 

When would you use this Feature?

  • Added Travel or tournament fees
  • Applying scholarships after registration
  • Weather-related refunds
  • Non-volunteer fees
  • End of the season expenses (parties, coaches gift)

Again, with this exciting new feature, you no longer have to go into each individual order to make your adjustments. Adding a team fee for scheduled tournaments and extra training can be done in seconds now. And we even added an auto-confirmation email to streamline the communication as well.

 

How can I take Advantage?

So glad you asked! It’s easy.

We have created a quick tutorial that explains how to implement, click here.

We believe all our partners across all sports can benefit from this new enhancement, and we hope you will take advantage soon.  If you have specific questions, feel free to contact our amazing support ninjas at adminhelp@bluesombrero.com.

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Faster Disbursements, Easier Reconciliationhttp://www.bluesombrero.com/faster-disbursements http://www.bluesombrero.com/faster-disbursements#comments Fri, 09 Dec 2016 18:21:57 +0000 http://www.bluesombrero.com/?p=14341 Two exciting enhancements to the DICK’S Team Sports HQ solution are set to launch: Net Processing and Weekly Disbursements! If you are involved with financial transactions or bookkeeping within your youth sports organization, you definitely want to keep […]

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Two exciting enhancements to the DICK’S Team Sports HQ solution are set to launch: Net Processing and Weekly Disbursements!

If you are involved with financial transactions or bookkeeping within your youth sports organization, you definitely want to keep reading!

As you may remember,  we recently launched DIY credit card refunds, which has been a great win for our admins. Our latest financial-focused enhancements are certain to delight as well.

What is Net Processing?

In a nutshell, this means your registration money minus the transaction fees. Prior to this enhancement, there has always been two separate transactions every other week – one depositing your registration money and the other debiting the credit card transaction fees.

Starting next week – this will be combined into one transaction on our side and then deposited directly into your account.

We believe moving to Net Processing will be a big advantage for your organization’s bookkeeper. By eliminating an extra transaction on your books, it will be much easier to reconcile your accounts. Less time reconciling, more time on the field. Excellent.

Weekly Disbursements

In the past, customers using our merchant account to collect credit card payments for their programs would receive disbursements on a bi-weekly schedule. Enough of that!

Now, your organization will receive a weekly distribution of funds to your account from registration money collected. This gives you more flexibility in your finances and the ability to pay unexpected organization expenses with ease.

Please note: The end of the first weekly disbursement cycle is today (12/9) at 6 PM. You will see the first weekly invoice posted on Monday (12/12) and funds will be distributed to your bank account on Tuesday (12/13). Our new weekly disbursement process will continue in this manner from this point forward.

As part of our mission, we’re always on the hunt for time-saving solutions for our partners, the unsung hero volunteer. Along with the DIY Credit Card Refunds feature, these are great examples of our partners voicing their needs and then our team building the necessary solution. Keep the recommendations coming and stay tuned for another exciting year of new feature releases coming out in 2017!

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Get Excited for DIY Credit Card Refundshttp://www.bluesombrero.com/credit-card-refunds http://www.bluesombrero.com/credit-card-refunds#comments Fri, 21 Oct 2016 20:26:58 +0000 http://www.bluesombrero.com/?p=12365 Let’s face it, refunds happen. They happen for a variety of reasons. Every youth sports organization has needed to refund a credit card payment back to the parent at some point. It’s usually a lengthy process involving several […]

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Let’s face it, refunds happen.

They happen for a variety of reasons. Every youth sports organization has needed to refund a credit card payment back to the parent at some point. It’s usually a lengthy process involving several steps and cutting checks back to parents.

We are excited to announce a brand new enhancement which makes it easy to refund credit card payments directly to the user’s card. You asked for it, we listened!

This has been one of our most popular requests from our partners and we are happy to report it’s now live!

You now have the flexibility to handle your refund situations quickly and with ease. It’s one more thing off your plate during an often hectic time of the year. Parents will rejoice too now that you can provide more clarity around the status of their transaction.

If you’re a treasurer or registrar tasked with managing orders from within our platform then this is a big win. Our mission is to help sports organizations spend more time inspiring kids, rather than buried in paperwork. Administrators can look forward to spending less time dealing with refunds.

We’ve created a quick tutorial that will show you how to start issuing refunds without contacting support.

This enhancement came as a result of the amazing feedback we receive from our partners. We’re always working to improve your experience and love to hear your ideas.

If you have questions, contact our friendly support team at adminhelp@bluesombrero.com or 866-258-3303.

How-to: Issue Refunds via Credit Cards

Have you been to our Facebook Page recently? Check it out!

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Introducing the New DICK’S Team Sports HQ App [Version 2.0] for iOS and Android!http://www.bluesombrero.com/team-sports-hq-app-2 http://www.bluesombrero.com/team-sports-hq-app-2#comments Fri, 23 Sep 2016 15:06:22 +0000 http://www.bluesombrero.com/?p=11250 DICK’S Team Sports HQ is excited to introduce version 2.0 of our app for both iOS and Android! Check out our sleek design bundled with new notifications and alerts as well as the ability to message multiple team […]

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DICK’S Team Sports HQ is excited to introduce version 2.0 of our app for both iOS and Android!

Check out our sleek design bundled with new notifications and alerts as well as the ability to message multiple team members at once.

Calendar    RSVP

Discussions    Location Status

Notifications & Alerts

We know how important it is to never miss or be late for your kids’ games and practices. Now you’ll have the ability to receive and track instant alerts whenever something important happens or when you just need a friendly reminder. These alerts will pop up on your phone and when you tap them, you will be taken right to where you need to be inside the app. These include:

  • Event reminders and updates
  • Discussions and comments
  • Task reminders and updates
  • Schedule and roster postings

alert    Games

All these notifications will be stored in a notifications feed, similar to popular social media outlets. You’ll be able to hide any notifications that are no longer relevant to you.

Group Messaging

Need to send a quick message to multiple members of your team? Maybe just other volunteers? We got you covered. With this new feature, you can pick and choose one or multiple members on your child’s team to quickly message.

Team Roster    image01

Head to the Apple App Store or Google Play Store to grab the free update!

image04    google play

If you are just starting out with the app, get up to speed quickly with this overview and our list of help guides.

For your parents and users of the app with questions, you can direct them to support@bluesombrero.com. Otherwise, feel free to contact our friendly support team at adminhelp@bluesombrero.com or 866-258-3303.

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Local Sports Leagues Rejoice for Integrated Registration Platformhttp://www.bluesombrero.com/local-sports-platform http://www.bluesombrero.com/local-sports-platform#comments Thu, 22 Sep 2016 15:13:29 +0000 http://www.bluesombrero.com/?p=11235 DICK’S Sporting Goods (NYSE: DKS), the largest U.S.-based, full-line omni-channel sporting goods retailer, announced today the acquisition of Affinity Sports, a sports management technology company based in San Diego. Affinity Sports will provide key services to various youth […]

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DICK’S Sporting Goods (NYSE: DKS), the largest U.S.-based, full-line omni-channel sporting goods retailer, announced today the acquisition of Affinity Sports, a sports management technology company based in San Diego. Affinity Sports will provide key services to various youth sports National Governing Bodies and large-scale organizations while integrating seamlessly with the DICK’S Team Sports HQ platform.

For the past 14 years, Affinity Sports has been the premier choice of state soccer governing bodies in the United States, currently serving 16 USYS State Associations. State Association partners using Affinity’s service include some of the largest in the country such as Cal South, Massachusetts, Georgia, PA West, Ohio South and Ohio North.

affinity sports“We’re excited to continue to grow our footprint in the important space of youth sports technology,” said Edward W. Stack, Chairman & CEO, DICK’S Sporting Goods. “At DICK’S, we believe that sports matter and providing access to sports is a key priority for us. The acquisition of Affinity Sports will help us to deliver an unparalleled service to some of the largest youth sports organizations in the country.”

If your organization’s governing body currently uses the Affinity Sports platform then your administrators, parents and volunteers can expect the following benefits in the future:

  • Improved data accuracy with governing body via seamless, real-time integration
  • Elimination of the .csv import file data transfer method
  • Reduced work time and frustration with working between two software systems
  • More efficient process of handling late registrants, player adds, transfers and more

For all our partners whose governing body does not currently use Affinity Sports for their business needs, rest assured we are personally reaching out to each one to share this exciting news. However, we would welcome your support by contacting your state, regional or national contact and share that the two best online service providers in this industry have joined forces to improve the experience for everyone involved..

Stay tuned for more exciting details on the upcoming integration with Affinity Sports along with several exciting new features planned for 2017. If you have any questions, feel free to contact our dedicated team in Atlanta anytime as we will be happy to help.

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Allow team personnel to input scores after each game!http://www.bluesombrero.com/input-scores-after-games http://www.bluesombrero.com/input-scores-after-games#comments Tue, 30 Aug 2016 19:30:12 +0000 http://www.bluesombrero.com/?p=10372 Any Team Personnel can now input their own game scores! This new feature is disabled by default but can easily be enabled from your Team Directory Settings. Team Personnel will have access to input the final score for […]

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Any Team Personnel can now input their own game scores! This new feature is disabled by default but can easily be enabled from your Team Directory Settings.

input scores

Team Personnel will have access to input the final score for only their home games. They can input player points for both home and away games after the final score has been posted.

There are two different methods for allowing team personnel to input scores:

image00

System automatically posts scores
In this method, whenever a team representative submits the score for their home game, the system considers it final and posts it automatically. Admins will receive an email with the updated score.

Admin is responsible for reviewing and posting the score
In this method, whenever a team personnel inputs the score for their home game, the system updates the score for only the admin to view but does not post the score yet. The score is marked as “pending approval” on the results page. Admins will then receive an email that a score has been updated – encouraging them to navigate to their Scores page (under Schedules) to review and post from there.

To learn more about this new feature, check out our support guide here.

If you have any questions or concerns, please reach out to our friendly support ninjas: adminhelp@bluesombrero.com

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